Western Commodities

WESTERN COMMODITIES are independent commodity importers specialising in dried fruits and edible nuts. Trading is conducted against a strong UK food processing background that ensures the needs of the specialist UK market are met with diligence and responsibility.

Our Commitment To Service, Quality & Value

We recognise that our customers are individual companies with unique and distinctive needs, striving against their own competition for success and survival.

It is clear that in order to succeed, we must raise our expectations of quality, performance and mutual support. Companies involved in trade, whether buyers or sellers, are composed of individuals with requirements and opinions that matter. We know that their view of our organisation will be influenced by every contact with our company - its people, its administration and its service.

Therefore we will not:

Impose our products or our ideas
Ask our customers to deal with people who cannot make decisions
Allow any question, issue, or awkwardness to go unattended
Build and maintain a relationship from our offices, impersonally or anonymously
Take any business for granted

If we as a company or as individuals, are to achieve in areas of trade and commerce, we believe we must:

Help our customers succeed in their business, whatever it may be
Support our suppliers in our market place
Provide greater service and value than our competitors
Measure ourselves from our customers viewpoint
Make it easy and pleasant to deal with us at all times
Stand behind our commitments, our products and our services without fail
Be innovative, entrepreneurial and aggressive in meeting our customers needs
Continuously strive to improve in all areas of our business

We know our customers will judge us by our performance, not by our words and we strive to be deserving of their trust. They are deserving of our thanks for their business.

For and on behalf of Western Commodities Ltd.
Richard Stoker
Managing Director